top of page

PRIVACY POLICY

​

Last updated: 15 April 2025

​

At Danshan, we are committed to protecting your privacy and ensuring your online experience with us is as secure, transparent, and respectful as possible. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website.

 

Personal Information We Collect

​

When you visit danshan.co.uk (the “Site”), we automatically collect certain information about your device and interaction with our Site. This includes:

  • Device Information: such as your web browser, IP address, time zone, and some of the cookies installed on your device.

  • Browsing Activity: including pages or products you view, referring websites or search terms, and how you navigate through our site.

Additionally, when you make a purchase or attempt to do so, we collect certain information from you including:

  • Order Information: your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number.

We refer to this collectively as Personal Information.

​

How We Use Your Information

​

We use the information we collect to:

  • Process your orders and manage transactions

  • Communicate with you about your order or respond to customer service inquiries

  • Screen for potential risk or fraud

  • Improve and optimise our website experience

  • Send you marketing communications (only if you have opted in)

 

Sharing Your Information

​

We only share your Personal Information with third parties when it is necessary to operate our website and fulfil your orders. These include:

  • WIX (our website platform)

  • Payment processors

  • Shipping and logistics providers

  • Marketing tools and analytics services, such as Google Analytics or Klaviyo

We never sell your information and only share data with trusted services that meet data protection standards.

 

Your Rights

​

Depending on your location, you have rights over your personal data, including:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion of your data

  • Withdrawing consent to marketing communications

To exercise these rights or make a data request, contact us at info@danshan.co.uk.

 

Data Retention

​

We retain your Order Information for our records unless and until you ask us to delete it.

​

​

COOKIE POLICY

​

Cookies are small data files stored on your device when you visit our Site. They help us recognise you and tailor your experience — from remembering your cart to understanding how visitors use the site.

 

Cookies We Use

  • Essential Cookies
    Enable core site functionality, such as shopping cart management and secure checkout.

  • Performance Cookies
    Help us understand how users interact with the site so we can improve usability and performance.

  • Functionality Cookies
    Remember your preferences, such as location or language, for a smoother return visit.

  • Marketing Cookies
    Allow us and trusted partners (like Facebook or Google) to show relevant ads or measure campaign performance.

​

Managing Cookies

​

You can manage or disable cookies via your browser settings at any time. Please note that disabling essential cookies may limit certain features of the website.

For more information on cookies, visit www.allaboutcookies.org.

 

Contact Us

​

For questions about this policy, your data, or anything else related to privacy, you can reach us at:

Email: info@danshan.co.uk

bottom of page